Privacy Policy

Privacy Policy
Effective Date: 25th September 2025

At Rebel Remedies, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you purchase our herbal teas and loose-leaf products or use our website.

1. Information We Collect

We may collect the following personal data:

  • Contact details: name, billing/shipping address, email, phone number

  • Order details: products purchased, order history, payment method (processed securely — we do not store card details)

  • Technical data: IP address, browser type, cookies, browsing history on our site

  • Marketing preferences (if you sign up for newsletters or promotions)

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you regarding purchases, updates, or support

  • Improve our products, services, and website

  • Send optional marketing emails (only if you have opted in)

  • Comply with legal obligations (e.g., tax records, food safety regulations)

We do NOT sell, trade, or rent your personal information

3. Sharing Your Information

We do not sell or trade your personal data. We may share it only with:

  • Payment processors Squarespace Payments using third-party providers (Stripe and/or PayPal)

  • Delivery services to ship your orders

  • Analytics/advertising partners

  • Legal authorities if required by law or regulatory bodies

4. Cookies

rebelremedies uses cookies to:

  • Enable essential site functionality (shopping cart, checkout)

  • Track website performance and improve user experience

  • Provide marketing and advertising (only if you consent)

You can control cookies through your browser settings - though this may impact functionality

5. Your Rights (UK GDPR / EU GDPR / CCPA)

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

  • Object to certain types of processing

  • Request a copy of your data (data portability)

To exercise these rights, contact us at rebelremediess@gmail.com

with the subject line: Data Request

6. Data Retention

We keep personal data only as long as necessary:

  • Order records: kept for 6 years (to comply with tax and consumer laws)

  • Marketing data: kept until you unsubscribe or request deletion

  • Cookies: stored according to browser settings or until you clear them

7. Security of Your Data

We use secure systems and encrypted connections (SSL) to protect your data. However, no online transmission is 100% secure, so we cannot guarantee absolute security.

8. International Transfers

If you place an order from outside the UK/EU, your data may be transferred internationally to process payments and shipping. We ensure appropriate safeguards are in place.

9. Changes to this Policy

We may update this Privacy Policy from time to time. The updated version will always be available at Privacy Policy

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Rebel Remedies
📧 Email: rebelremediess@gmail.com

📬 Mailing Address: Unit 521, 105 London Street, Reading, Berkshire, RG1 4QD, England UK

FINAL NOTE

By using our Site, you acknowledge, understand, and agree to this privacy policy.

🌿 Thank you so much for trusting Rebel Remedies with your journey!