🌿 Shipping Policy

Effective Date: 11th September 2025

At Rebel Remedies, we work hard to ensure your herbal teas and loose-leaf blends arrive safely and on time. Please review our shipping terms below.

1. Processing Times

  • Orders are typically processed and dispatched within 3-7 business days.

  • Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Rates

  • Shipping costs are calculated at checkout based on your delivery address and order size.

3. Delivery Estimates

  • UK deliveries usually arrive within 2-7 business days after dispatch.

  • International delivery times vary depending on destination and customs clearance.

  • Delivery times are estimates only — we cannot guarantee exact delivery dates.

4. Tracking

  • Orders are shipped using pointer; Courier/Postal Service (e.g. Royal Mail, DHL) ;pointer.

  • Tracking numbers will be provided when available.

5. Customs & International Shipping

  • International orders may be subject to customs duties, taxes, or import restrictions.

  • These charges are the responsibility of the customer.

  • We declare our products as “herbal tea / herbal infusion” for customs purposes.

  • Please check your country’s import rules before ordering.

6. Delays & Liability

  • We are not responsible for shipping delays caused by couriers, customs, or events outside our control.

  • If your order is lost or damaged in transit, please contact us at shipping.rebelremedies@gmail.com within 7 days of the expected delivery date.

7. Wrong Address Policy

  • Customers are responsible for providing accurate shipping details at checkout.

  • We are not liable for orders shipped to an incorrect or incomplete address provided by the customer.

8. Contact Us

For questions about shipping or your order, please contact us:
📧 Email: shipping.rebelremedies@gmail.com
📬 Address (if applicable): pointer; Insert Business/Return Address or PO Box ;pointer